Privacy Policy

This privacy policy sets out how we will manage the personal data that users provide to us via email, web forms, etc.

In accordance with Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data, we provide clear and transparent information on the details of the controller of this website:

Data controller identification

  • Company name: SETRA PROMOCION THE 9, SL
  • Tax ID (C.I.F.): B23991839
  • Address: Gremi Ferrers, 39, 2ºA – 07009 Palma de Mallorca (Balearic Islands)
  • Phone: 971 666 790
  • E-Mail: administracion@setrapromotora.com

Purposes of personal data processing

Users who access the corporate website and voluntarily provide personal information are informed of the following processing purposes:

  • The provision of real estate development services.
  • Carrying out the administrative and commercial management of the data provided.
  • Invoicing clients for services rendered.
  • Handling enquiries and managing replies to communications sent via forms, telephone or email.
  • Sending advertising with the prior consent of the data subject.

Personal data provided will be retained for as long as the data subject does not request its deletion or cancellation, provided it remains adequate, relevant and limited to what is necessary for the purposes for which it is processed.

Advertising purposes

You expressly consent and authorise THE COMPANY to process your personal data for the purpose of including it in advertising campaigns and sending commercial communications through any medium, provided the purpose is to maintain the existing relationship between the client and THE COMPANY.

You may withdraw consent for advertising purposes following the procedure described in the Rights Exercise section.

Web forms

In accordance with applicable personal data protection regulations, we inform you that your data will be incorporated into the processing system owned by THE COMPANY for the purpose of handling your enquiries. THE COMPANY undertakes to take all reasonable measures to ensure that data is deleted or rectified without delay when inaccurate.

Lawful basis for processing

The lawful basis for processing data collected through the website's contact channels is the consent of the data subject or user. Each form will include a checkbox to request such consent, informing users of the existence of this privacy policy.

Disclosure of personal data to third parties

THE COMPANY informs the user that data will not be disclosed to third parties, unless such disclosure is strictly necessary and with the prior consent of the data subject.

International data transfers

THE COMPANY informs the user that no international data transfers are carried out.

Exercising your rights

The rights of access, rectification, erasure, restriction of processing, portability and objection may be exercised before the Controller, enclosing a copy of an official document proving your identity, by contacting:

  • Postal address: Gremi Ferrers, 39, 2ºA – 07009 Palma de Mallorca (Balearic Islands)
  • Email address: administracion@setrapromotora.com

If you consider that the processing does not comply with applicable regulations, you may lodge a complaint with the supervisory authority at agpd.es.

Amendments to the privacy policy

THE COMPANY reserves the right to amend its privacy policy at its discretion, or as a result of legislative, jurisprudential or business practice changes. Should THE COMPANY introduce any amendment, the updated text will be published on this website.

Applicable law and jurisdiction

The relationship between THE COMPANY and the User shall be governed by applicable regulations. In cases where the regulations allow the parties to submit to a jurisdiction, THE COMPANY and the User shall submit any disputes to the Courts of the city of Palma de Mallorca (Balearic Islands).